Collection of Information
When you access the website via any means, we may collect, store and use your personal information in line with this policy.
We may also collect data relating to your visits to the website that cannot identify you but records your use of our website including, for example, details of how long you have used the website and the courses you have searched for.
We may also collect your computer’s IP address in order to help us tailor the service to your location.
Finally, we may receive information about you from third parties (such as credit reference agencies) who are legally entitled to disclose that information.
Use of Your Information
By accessing the website, you agree that your personal information may be collected, stored, used and shared by us and our partners, course and content providers, or third parties we work with, for any of the following purposes:
(a) to provide, maintain, protect and improve the quality of the website and the online courses and content we offer;
(b) to provide you with a personalised browsing experience when using the website;
(c) to fulfil any contractual agreements between you and us;
(d) if you have paid to take part in an online course, to send you details of our other products and services which we think may interest you;
(e) to tailor our advertising on social media to your use of the website;
(f) to manage your account that you hold with us;
(g) to allow you to use the full range of features on or via our website;
(h) to send you course-specific email notifications and updates about online courses and content you are enrolled on;
i) to comply with legal and regulatory requirements;
(j) to contact you occasionally in order to invite you to share your opinions and experiences of CPD Digital Learning;
We may use your email address to send you course notices and updates about our services.
Legal Basis for Processing Your Information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only (i) where we have your consent to do so, (ii) where we need the personal information to perform a contract with you, or (iii) where the processing is in our legitimate interests and not overridden by your rights. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as the possible consequences if you do not provide your information).
Disclosure of Your Information
We may disclose your personal information to third parties (such as our suppliers) when required to do so by law.
The suppliers’ use of your personal data may be subject to their own privacy policies, which are available on their website(s).
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
You have the following data protection rights:
We maintain a procedure in order to help you confirm that your personal information remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners.
In addition, you can object to us processing your personal information, ask us to restrict processing of your personal information or request portability of your personal information under the Freedom of Information Act. Again, you can exercise these rights by sending an email to firstname.lastname@example.org.
Similarly, if we have collected and processed your personal information on the basis of your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you have any privacy-related questions or unresolved problems, you may contact us by sending an email to email@example.com.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
The website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies. Please check these policies before you submit any personal information to these websites.
We may update or amend this policy from time to time, to comply with law or to meet our changing business requirements. When it is updated, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Any updates or amendments will be posted on the website. By continuing to access the website, using the online courses and content or providing content in connection with the online courses and content, your access and use will be subject to these updates and amendments.
Contacting CPD Digital Learning
If you have any questions, comments or complaints about this policy, please contact us using the details below:
CPD Digital Learning Oakmere, Barley Way, Ancells Business Park, Fleet, Hampshire, GU51 2UT
Tel: 01252 618413